At Cheap Nippon Knife Store, we serve discerning professionals and enthusiasts who demand precision – both in our curated blades and our service. Below you’ll find answers to common questions about our premium Japanese knives, global delivery, and satisfaction guarantee.
Product Questions
What types of knives do you specialise in?
We carefully select six categories of precision tools: Gentleman’s knives for collectors, Japanese pocket knives for everyday carry, professional multi-tools, sharpening steels and systems for maintenance, and rugged survival knives for outdoor enthusiasts.
Are your Japanese knives authentic?
Absolutely. Each blade in our Japanese collection is handpicked for traditional craftsmanship. We work directly with artisans to bring you authentic pocket knives and chef’s knives that meet exacting standards.
Shipping & Delivery
Where do you ship from?
All orders are carefully packed and dispatched from our headquarters at 78 King St, Manchester, GB M6S 2DH within 1-2 business days after quality inspection.
What are my shipping options?
We offer two premium services:
– Standard Shipping (£12.95): Via DHL/FedEx (10-15 days with tracking)
– Free Shipping: For orders over £50 via EMS (15-25 days with tracking)
*Excludes some Asian and remote regions
Will I need to pay customs fees?
International orders may incur customs charges depending on your country’s regulations. These are the responsibility of the recipient and aren’t included in our shipping fees.
Payments & Accounts
What payment methods do you accept?
We accept all major cards (Visa, MasterCard, JCB) and PayPal for secure global transactions.
Is my payment information secure?
Yes. We use industry-standard encryption for all transactions. Your payment details are never stored on our servers.
Returns & Guarantees
What if I’m not satisfied with my purchase?
We stand behind every blade. You may initiate returns within 15 days of receipt for items in original condition. Contact our Manchester team at [email protected] to arrange.
What about damaged items?
Despite our meticulous packaging, if your order arrives damaged, please contact us immediately with photos. We’ll arrange replacement or refund at no cost to you.
Further questions? Our knife enthusiasts are ready to assist at [email protected]. From selecting the perfect Japanese pocket knife to tracking your survival tools en route, we’re committed to precision service matching our blades’ quality.